WASAFI CLEANING LLC ("we", "us", or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described below.
Information We Collect
- Contact details you submit via our quote forms: name, email, phone number, and address.
- Project details: service type, budget, timeline, and any message you provide.
- Communications between you and our team (emails, calls, and texts).
- Basic technical data from your visit, such as browser type and pages viewed.
How We Use Your Information
- To prepare and deliver accurate cleaning quotes and schedule services.
- To respond to your inquiries and provide customer support.
- To send service reminders, confirmations, and important updates.
- To improve our services, website, and customer experience.
Information Retention
- We keep your information only as long as needed to provide services and respond to requests.
- Customer records are retained for the duration of our service relationship plus a reasonable period.
- You may request deletion of your information at any time.
Third-Party Use
- We never sell or rent your personal information to anyone.
- We share details only with the cleaner assigned to your appointment.
- Service providers (e.g., text/email tools) process data on our behalf under strict confidentiality.
- We may disclose information when required by law or to protect our rights.
Data Security
- We use appropriate technical and organizational measures to protect your information.
- Access to personal data is limited to authorized team members only.
- Despite our efforts, no method of transmission or storage is 100% secure.
Your Rights
- You may request access to, correction of, or deletion of your personal information.
- You may opt out of marketing communications at any time.
- You may withdraw consent for us to contact you by replying 'stop' or unsubscribing.
- To exercise any of these rights, email us at wasaficleaningllc@gmail.com.
Questions about this policy? Contact us at wasaficleaningllc@gmail.com or (463) 231-3900.